Mobility Hub delivers fast and easy order processing
With any project, there are many reporting aspects that are required and each of our customers have different needs. So, we customize our reporting to meet the need of each individual customer along with each individual project.
We offer remote support to assist with the deployment of a large project to ensure that the devices are working properly. We offer Tier 1 support for troubleshooting with end users if they encounter any challenges with their AT&T device.
We provide custom kitting & labeling, asset tagging, replacement of DOA devices, inventory management, IMEI reporting & more. A Quality Assurance process is followed to ensure that 100% of devices have been tested prior to kitting and regular Quality Control checks have been conducted on all components of the logistics process.
When onsite support is needed, we send our team out to ensure the end users are trained and have all the necessary knowledge in order to operate their new devices and applications effectively. Each of our customers needs are different so we tailor our support to meet your individual needs.
You have options when ordering your smartphone and other wireless devices from your wireless Carrier. What sets Mobility Hub apart from our competition is the high touch concierge service and support that we provide to our clients. In addition, we are always looking for meaningful ways to improve your customer experience and to provide additional expense savings.
The process you use to order device Upgrades and New service activation’s is important to you and to us. We receive your order in whatever way you want to deliver it. Then we directly input your order into the wireless Carriers order processing system.
After your order is placed, you will receive an order and shipment confirmation directly from the Carrier to the email address that you provide to us. It’s that simple and easy.
In addition, each time Mobility Hub receives a smartphone Upgrade or New service order from you, we will immediately ship you the no cost Mobile Protection Bundle – guaranteed!
Mobility Hub provides additional savings and value not typically found through other solution provider relationships. We strive to deliver the greatest value to our business clients by delivering a high touch concierge approach with the intentional purpose of meeting your unique business needs.
27762 Antonio Pkwy Suite L1-299 Ladera Ranch, CA 92694